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Frequently Asked
Questions
What types of laptops are accepted for donation?
What if the laptops breakdown or are lost?
How long does it take for the Corporate Heroes to prepare the laptops and how much does it cost them?
What if we don’t have any IT personnel to undertake the wiping of the data??
We can provide instructions for the wiping of data for your staff to use.
What if we have many machines and don’t have the staff time to wipe the data?
The Laptop Initiative has a strategic partnership with an e-waste specialist Zolo, they can pick up, securely transport and wipe data and provide ISSO Certification to comply with your company policies around data security.
Zolo is located in Sydney but is able to pick up laptops from around Australia.
A small percentage of laptops will be retained by Zolo to cover transportation and wiping costs, and the balance of devices will come to The Laptop Initiative for distribution to charities. Their website: https://www.zolo.com.au/about .
How does The Laptop Initiative work?
As soon as we have a planned donation from a Corporate Hero we contact our charities to work out who needs how many and where, and whose needs are more urgent.
We try to pick up and deliver in just a few days. This way we don’t need storage or warehouses, and the laptops go quickly to those who need them.
Who can I contact for more information or to arrange a donation?
For more information or to arrange a donation, please email admin@thelaptopinitiative.com.au or fill in the donate laptops now form on this website.